Product recall of certain SANYO microwave ovens
Safety Notice – Product Recall of Certain SANYO Microwave Ovens
January 25, 2012
SANYO Sales & Marketing Europe GmbH (SANYO S&M) has announced that some SANYO Microwave Ovens (EM-C8787B UK2 and EM-C8787W) sold in the UK and Ireland may cause severe electric shock to the user during operation. This is due to some of the printed circuit boards within the internal control panel having electrical contact with the small buttons on the external control panel.
- As safety of customers is the highest priority, SANYO S&M would like to ask owners of the affected models to stop using their microwave ovens immediately and unplug the power cord.
- SANYO is issuing a recall for all affected products.
- In some microwave ovens with the model number and serial number below there is an insulation defect caused by the faulty plating of the operation buttons.
- A toll-free call centre has been set up to receive customer enquiries.
- Refunds of the purchase price of the product will be given to customers.
- All other SANYO microwave ovens can be used without any concern
- SANYO will deliver the recall message through a broad range of media organisations.
Click below to download the full press release and high resolution images.
