Two members of staff from the crèche at Downham Health & Leisure Centre have been presented with awards to recognise their dedication and enthusiasm after a local customer sent a letter of praise to centre’s management team. Mia Joy, manager of the crèche at Downham Health & Leisure Centre, and a member of her team, […]
Downham Health & Leisure Centre recognised at the FIA Flame Awards
Downham Health & Leisure Centre was recently recognised for its commitment to the community and for providing quality services across the board at a leading industry awards event. The Lewisham based centre was a finalist in the Centre of the Year category at the Fitness Industry Association’s Flame Awards, which were held in June.
- The centre achieved a consistent level of high results across the assessments, which included an online submission, site visit and customer survey, and secured top marks in the site visit stage of the assessment
- The centre was judged on its planning, promotions, training and resources, as well as first impressions when entering the site
- Customers at the centre were also asked to complete a survey and give their comments about their experience at the centre
Danielle De Cruz, Community Liaison Manager at Downham Health & Leisure Centre, commented:
It was an honour to be nominated for the FIA Flame Awards as Centre of the Year. We have worked extremely hard with Lewisham Council to ensure we are delivering the best possible service to members of the community, so we are delighted that our hard work has been recognised by the FIA.